Our Managed Services team is dedicated to providing the best and most flexible post-implementation support to our clients. We integrate a dedicated team of experienced system administrators, consultants, and developers into your team and business environment, enabling us to provide support services as seamless as you get from an in-house team, but at a fraction of the cost and access to the experience and expertise of our entire firm.

Our Managed Services team offers proactive and reactive administration, optimization, and support for our clients, and have deep expertise with the following technologies:

NetSuite ERP

SuiteCommerce Advanced

Shopify Plus

Fastpath SOD and SOX Compliance

Dell Boomi EDI, Integrations, and MDMH

Mobile Applications

Systems Integrations

Master Data Management

Data Warehouse

Business Process Outsourcing

Consistent North American Support Teams

  • We hire consultants who love delivering high quality managed services work, and we pay them well to do it
  • The average tenure of consultants at MHI is over 8 years
  • Our team offers coverage coast to coast in the US and Canada, with staff local to where your company is

Standard Routines and Meeting Cadence

  • Bi-Weekly Client Sponsor Alignments
  • Daily Client Team Stand-ups
  • Bi-Weekly Backlog Grooming
  • Standardized process for upgrade planning, testing, and execution
  • Standardized system audit procedures and reporting for your consideration

Simple and Real-Time Communication

  •   Access to a cloud-based case submission and support ticketing and communication system
  •    Shared Slack Channel for instant communication

Simple and Flexible Pricing

  • Flexible retainers to guarantee resource availability, with T&M beyond retainer
  • Scale with your business seasonality or demand

 “Myers-Holum’s Managed Services team is very responsive and thorough in addressing each and every one of our NetSuite questions and concerns, big and small.”

 -Mark Schneider, CEO of Hager Worldwide

“Working with Myers-Holum’s Managed Services team has been the most cost effective way for us to keep up momentum with our adoption of NetSuite and Fastpath.”

– Chris Bellino, VP of Compliance and Controls, Advanced Emissions Solutions, Inc.

 

 

“MHI Managed Services team does an awesome job maintaining and improving our integration processes.”

“MHI is a major partner in helping us achieve our strategic goals for eCommerce growth and providing exceptional customer shopping experiences via our SuiteCommerce Advanced website.”

 

Interested in MHI Managed Services for your company?